sea chefs Human Resources Services GmbH

Head of Entertainment Operations (Cruise) (f/m/d)

Berlin
Hospitality, tourism, Other
Full-time
Active since: 09.10.2025

Sea chefs is a leading international partner of shipping companies and tour operators in the cruise industry and a full-service hospitality management provider. We provide a comprehensive range of services for our clients. This includes hotel, catering, spa and crew management on board ocean and river cruise ships in the premium, luxury and expedition segments.

Your tasks

Are you looking for management responsibility in the entertainment sector, international cooperation and maritime flair?
As Head of Entertainment Operations (f/m/d) at sea chefs – based in Berlin – you will assume overall responsibility for our entertainment department in Berlin and Cyprus. Together with your team, you will ensure that all entertainment positions on board the Mein Schiff and Hapag-Lloyd Cruises fleet are fully staffed and that entertainment operations run smoothly – both on land and at sea.
Your areas of responsibility at a glance:
Overall responsibility for the entertainment department (21 employees) at the Berlin and Cyprus locations, including casting, recruiting, scheduling, administration, operations and traveling management. The team ensures the full staffing of all entertainment positions and the smooth operational entertainment process on board the Mein Schiff and Hapag-Lloyd Cruises fleet
In this position you will lead three central key roles in the entertainment area: the Cruise Director (f/m/d) on board, who is responsible for the overall management of the entertainment program, the Operations Manager Entertainment Services (f/m/d) with a focus on operational management on board and the Office Operations Manager Entertainment Services (f/m/d), responsible for the management and further development of the team ashore.
Strategic development of the department in close coordination with the Head of Office Organization Berlin
Ensuring and continuously developing quality standards and processes ashore and on board
Implementation and monitoring of internal standards, guidelines and economically relevant processes
Close cooperation with the entertainment departments of TUI Cruises (Mein Schiff) and Hapag-Lloyd Cruises as well as central interface function to both customers and their fleets (13 ships)
Monitoring, analysis and reporting as well as responsibility for budget planning and control according to the specifications of the Head of Office Organization Berlin
Active participation in innovation and digitalization projects in the area of entertainment

Your qualifications

Ideally you have:
Completed studies in event management, business administration, cultural management or a comparable qualification
Several years of professional experience in a management position – ideally in the cruise, entertainment or hospitality sector
Strong leadership skills and experience in developing and motivating international employee groups
Strategic and entrepreneurial thinking as well as experience in budget and project responsibility
Strong organizational skills, a structured way of working and a high degree of personal responsibility
Strong communication skills, negotiating skills and a confident manner – even in complex and challenging situations
High level of intercultural competence and enjoyment of international cooperation
Based in Berlin and occasionally willing to travel, especially for visits on board
Very good written and spoken German and English skills
Are you passionate about entertainment and do you have an overview of day-to-day operations?
Then we look forward to receiving your application!

Benefits

This is what awaits you in our team on land:
International working environment
Further education & training
BAV with employer subsidy
Public transportation allowance
Team & company events
Flex days possible
Company bike
Pluxee prepaid card

Apply now
Additional job locations
Berlin
Entry date
09.10.2025
Contract tye
No specification
Salary
No specification
Employer Info
sea chefs Human Resources Services GmbH
Berlin


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