„Do what needs to be done!“ Under this premise, the Heinz Sielmann Foundation has been actively protecting nature in Germany for 30 years. We are committed to safeguarding unfragmented natural landscapes and extensive biotope networks, with nationwide projects and sustainable land use for the long-term preservation of biodiversity in our country.
The Heinz Sielmann Foundation owns and manages large contiguous areas of high conservation value, including Sielmann’s Döberitzer Heide nature reserve. The Döberitzer Heide Nature Experience Center and exhibition, which opened in March 2024, is the gateway to the landscape for visitors.
Your tasks
General guest and visitor service and processing of inquiries
Planning and commercial processing of various bookings (event bookings, bookings for educational programs and excursions)
Ensuring the ongoing operation of the exhibition, including the relevant technology
Guiding visitors individually through the exhibition
Preparation and follow-up as well as support in the implementation of events
Organization of regional marketing for the nature experience centre
Supporting the environmental education team in the development and establishment of event and permanent formats
Keeping visitor statistics and analyses
Purchasing goods and maintaining stocks of goods and brochures
Planning and implementing service quality and certification measures
Maintaining online information such as the event calendar and website of the nature experience center
Your qualifications
Completed commercial training, ideally in the fields of leisure, tourism, event management, hotel management or other service sectors with professional experience
Strong organizational skills, careful working methods and quick comprehension skills
Willingness to work flexible hours (including weekends and public holidays)
Strong teamwork and communication skills for successful collaboration in an interdisciplinary team
Ability to familiarize yourself comprehensively with new topics
High customer and service orientation with a professional and friendly demeanor
Ideally experience in marketing and public relations
Identification with the work of the Heinz Sielmann Foundation
High personal affinity for nature, species conservation and environmental protection issues
Confident handling of MS Office applications, experience with cash register and booking systems an advantage
Benefits
Attractive remuneration including extensive voluntary social benefits, e.g. company pension allowance, company bicycle or capital-forming benefits
Collaboration in a large and very versatile nature conservation foundation operating nationwide
A broad and varied field of work
Work in a committed team in a unique, scenic workplace
A dynamic and appreciative working environment with room for personal initiative and responsibility
Short and quick decision-making processes
Good induction and further training opportunities
Flexible working hours
Mobile work within the framework of company practice