#be_a_triSTAR
YOU are the key to our success. Your personality, your ideas and your skills count with us. We value you as a whole person and offer you the opportunity to make full use of your strengths.
Become a part of our team at the Holiday Inn Berlin City East Side
and apply as a Front Office Agent (STARS)* in full or part time
You are happy to take on this task:
- You see yourself as a host, welcome our guests warmly and deal with them openly and charmingly
- You carry out the check-in and check-out of our guests
- You accept and process reservation requests
- You will be responsible for cash management and debtor control
- You carry out all administrative tasks at the front office safely and independently
- You contribute to an effective and efficient operational process
- You ensure an active flow of communication between all areas of our company
What you can expect from us:
- An excellent employer (TOP employer for medium-sized companies 2018 to 2024 according to Focus-Business)
- An open-ended employment contract
- A salary increase of at least 3% every 12 months
- No less than 30 days’ vacation per year
- 25% night bonus from 10 pm – 7 am
- Reward system with your own company credit card
- A pleasant working atmosphere
- Plannable working hours
- Compensation for overtime worked
- Participation in a young company with strong expansion
- Extensive training in all processes and standards by our experienced triSTARS
- Support from an experienced Guest Service Manager
- Development opportunities to become a Front Office Supervisor
- A company with strong values and guidelines
- Room for development, growth and food for thought
- Provision and cleaning of uniforms
- Various employee discounts on events, services and products as part of a corporate offer
- Worldwide discounts at IHG hotels
* We are looking for triSTARS, not letters. We welcome people of all genders & ages, religions, disabilities, sexual and romantic orientations and backgrounds. Honestly, it’s a shame that we differentiate here at all.
This is us:
We, the tristar hotel group, manage over 40 hotels and three headquarters in Germany, Austria and Switzerland. Together with you, we are more than 1,200 people and, as an expanding company, we operate hotels of the franchise partners IHG Hotels & Resorts, Hilton Worldwide, Accor Hotels and Marriott International. We have been awarded Best Employer in the hotel industry for three years in a row.
This is your workplace:
The 4-star Holiday Inn Berlin – City East Side welcomes its guests with 217 rooms at Uber Platz. In addition to three event rooms, restaurant and bar, the Holiday Inn Berlin – City East Side offers the first realized open lobby concept of Holiday Inn in Germany.