#be_a_triSTAR
YOU are the key to our success. Your personality, your ideas and your skills count with us. We value you as a whole person and offer you the opportunity to make full use of your strengths.
Become part of our team at the Holiday Inn Express Fürth with immediate effect
and apply as
Guest Service Manager (STARS)*
You will be happy to take on these tasks:
- First point of contact for the front office team
- Representation of the General Manager in his absence
- Revenue management
- You see yourself as a host, give our guests a warm welcome and deal with them openly and charmingly
- Check in and check out our guests
- You accept and process reservation, group and meeting requests
- Responsibility for cash management and debtor control
- Preparation of the month-end closing
- Supporting the General Manager in the creation of duty rosters
- Perform all administrative tasks at the front office and in the back office safely and independently
- You contribute to an effective and efficient operational process
- You ensure an active flow of communication between all areas of our company
What you can expect from us:
- An excellent employer (TOP employer for medium-sized companies 2018 to 2024 according to Focus-Business)
- An open-ended employment contract
- No less than 30 days of vacation per year
- 25% night bonus from 10 pm – 7 am
- Reward system with your own company credit card
- A pleasant working atmosphere
- Plannable working hours
- Compensation for overtime worked
- Participation in a young company with strong expansion
- The support of an experienced hotel manager
- A company with strong values and guidelines
- Room for development, growth and food for thought
- Provision and cleaning of uniforms
- Various employee discounts on events, services and products as part of a corporate offer
- Worldwide discounts at IHG hotels
* We are looking for triSTARS, not letters. We welcome people of all genders & ages, religions, disabilities, sexual and romantic orientations and backgrounds. To be honest, it’s a shame that we make a distinction here at all
This is us:
We, the tristar hotel group, manage over 40 hotels and three headquarters in Germany, Austria and Switzerland. Together with you, we are more than 1,200 people and, as an expanding company, we operate hotels of the franchise partners IHG Hotels & Resorts, Hilton Worldwide, Accor Hotels and Marriott International. For three years in a row, we have been recognized as the best employer in the hotel industry.
This is your workplace:
Located directly at the Stadthalle & Kulturforum Fürth, you will find the Holiday Inn Express Fürth, opened in 2022, with 149 rooms of the latest Holiday Inn Express generation and 4 individually configurable meeting rooms. The trendy, modern and comfortable hotel has a variety of unique selling points, such as free Wi-Fi, air conditioning in all areas, all-day dining, 24/7 bar and an Express Start breakfast that is always included.